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Health and Safety FAQs for Wirtz Center Patrons

1. What are the entry requirements for a performance at the Wirtz Center for Performing Arts?

Proof of a COVID-19 vaccination or negative COVID-19 test result within 48 hours is required to attend shows.

Upon entry, patrons may be asked to show a valid COVID-19 vaccination card or proof of a negative test.

  • An original vaccination card, a printed copy of a valid vaccination card, or a negative test result (antigen/rapid or PCR) will be accepted. Antibody tests will not be accepted.
  • Documentation may also be presented in digital forms, such as a screenshot or photo on the phone.
  • For any vaccine documentation (printed copy, phone screenshot, etc.), the entire front of the vaccination card or test result must be visible, or it will not be accepted.

2. When do I need to take the COVID-19 test?

If a COVID-19 test is needed, patrons are encouraged to get tested 48 hours in advance.

  • PCR or rapid tests are acceptable. Antibody tests are not acceptable.
  • Northwestern is pleased to be able to offer COVID-19 rapid antigen testing for campus visitors. Visitors may include prospective students, Northwestern event attendees, and family or friends visiting campus.

3. Are masks required?

Under current CDC and Northwestern University guidelines, masks are required in indoor spaces for all patrons, regardless of age or vaccination status.

4. What are the guidelines for children?

All children must wear a mask even if they provide a negative COVID-19 test. Patrons over the age of 12 must be prepared to show proof of being fully vaccinated against COVID-19 or proof of a negative COVID-19 test within 48 hours (two days) of a show. For all unvaccinated patrons, proof of a negative COVID-19 test within 48 hours (two days) of a show is required. Northwestern is pleased to be able to offer COVID-19 rapid antigen testing for campus visitors. Visitors may include prospective students, Northwestern event attendees, and family or friends visiting campus.

5. Will the Wirtz Center collect my personal health information?

No, the Wirtz Center will not collect or store individuals’ protected health information.

6. What if I am not feeling well and cannot attend the performance?

We encourage you not to attend if you are not feeling well. We will be flexible with our return and exchange policy this season. While our box office remains closed to in-person sales, all tickets can be ordered online. Our team will be available via phone and email during expanded hours, included in the season announcement information, to handle any refunds or exchanges.

7. Will we be required to be physically distanced within a Wirtz Center performance venue?

Based on all Northwestern, City of Evanston, and State of Illinois guidelines, we will open our venues to 100 percent seating capacity this fall. We require that all staff and patrons, regardless of vaccination status, wear a mask at all times when indoors. In addition, patrons over the age of 12 must be prepared to show proof of being fully vaccinated against COVID-19 or proof of a negative COVID-19 test within 48 hours (two days) of a show. For unvaccinated patrons, proof of a negative COVID-19 test within 48 hours (two days) of a show is required. Northwestern is pleased to be able to offer COVID-19 rapid antigen testing for campus visitors. Visitors may include prospective students, Northwestern event attendees, and family or friends visiting campus. Finally, patrons must agree to comply with Northwestern’s COVID-19 Safety Acknowledgment when purchasing tickets online.

If patrons have particular concerns or requests, they may contact the Wirtz Center Box Office. The Wirtz Center Box Office is closed for in-person service and available for online sales only until Oct. 1. After Oct. 1, phone and email Wirtz Center Box Office hours will be 11 a.m.-4 p.m. Tuesdays through Fridays and noon-4 p.m. Saturdays. Questions? Email our audience service team at wirtz@northwestern.edu or call 847-491-7282.